Xendit is a payments infrastructure provider operating across Southeast Asia, expanding into Greater China and LATAM. The company processes payments, enables marketplace operations, handles payroll and loan disbursements, offers KYC solutions, combats fraud, and supports business growth through a suite of APIs, eCommerce platform integrations, and applications serving individual entrepreneurs, SMEs, and enterprises. Thousands of businesses ranging from SMEs to multinational enterprises rely on the platform, with millions of transactions processed monthly. The company has grown since its founding in 2015, onboarding hundreds of new customers each month, and is backed by global top-10 VCs. It has been featured among Y-Combinator's fastest growing companies. **About the Job** We are looking for a highly motivated and strategically-minded Account Manager to own and expand our regional/global enterprise portfolio. This role focuses on our most complex and high-value enterprise clients — primarily cross-border e-commerce leaders, global SaaS platforms, and large-scale financial institutions. This is not just an account management role; it involves architecting growth. **Minimum Qualifications** - 5+ years of B2B account management or strategic sales experience in financial services, fintech, or payments. - Demonstrated track record of consistently growing revenue within large, complex enterprise accounts. - Experience managing global accounts is a strong plus. - Understanding of the needs of international cross-border merchants and the cultural nuances of doing business in APAC markets. - Familiarity with the APAC region is essential. **Core Competencies** - Builder & Founder-Like Mentality: Thrives in "zero-to-one" environments, works hands-on, takes full ownership, and is relentless in removing blockers for clients and the team. - Exceptional Communicator: Can persuasively present in boardroom settings and collaborate effectively with internal teams. - Data-Led & Analytical: Makes decisions based on data rather than gut feel; can analyze transaction patterns to identify risk and untapped potential. **Attributes We Value** - Hustle with Integrity: Moves fast while building trust through transparency and reliability. - Curiosity: Constantly asks "why" and digs deep to understand root problems rather than surface-level requests. - Resilience: Not deterred by long sales cycles and complex procurement processes. **Responsibilities** 1. **Strategic Portfolio Growth & Revenue Ownership** — Own the full P&L for a portfolio of key enterprise accounts. Drive revenue and transaction volume through upselling, cross-selling (Pay-in, FX, payouts), and new use case expansion. Develop and execute comprehensive 12-18 month account plans for each major client, articulating clear growth strategies and proactively managing churn risk. Consistently exceed revenue targets by focusing on high-impact input metrics and maintaining a clean, accurate pipeline in Salesforce. 2. **Executive & Multi-Stakeholder Relationship Building** — Build and nurture C-level relationships (CEO, CFO, Head of Product, CTO) within accounts. Understand strategic objectives and align Xendit's roadmap to solve core business challenges. Lead Quarterly Business Reviews (QBRs) and executive business reviews with data-driven insights and clear ROI demonstration. Serve as trusted advisor and single point of contact, navigating complex organizational structures to secure buy-in and consensus. 3. **Cross-Functional Influence** — Partner with internal teams (Product, Engineering, Compliance, Legal) to bring client needs back to the organization, influencing product roadmap and regional strategy. Work closely with Business Development and Solutions teams to identify and scope net-new opportunities, bridging commercial terms and technical feasibility. 4. **Market Intelligence & Local Expertise** — Stay ahead of regulatory shifts and payment trends. Act as a subject matter expert on cross-border flows between Xendit markets in APAC. Identify synergies between Xendit's 7-market licensed infrastructure and the specific needs of enterprises expanding into the region. 5. Do whatever it takes to make Xendit succeed. **Why Join Xendit?** - Impact at Scale: Own a significant book of business directly impacting Xendit's regional growth. - Licensed Infrastructure: Sell more than just a gateway, with acquiring, remittance, banking, VASP, and lending licenses available. - Culture of Builders: A team of doers that hires people who want to build, not just maintain. - Accelerated Career Growth: Promotions from within and high-visibility projects with direct exposure to global leadership.

Strategic Account Manager

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Strategic Account Manager

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