Xendit builds payment infrastructure across Southeast Asia and is expanding into Greater China and LATAM. The company processes payments, powers marketplaces, disburses payroll and loans, provides KYC solutions, helps prevent fraud, and supports business growth, serving customers through a suite of APIs, eCommerce platform integrations, and easy-to-use applications for individual entrepreneurs, SMEs, and enterprises. Its main focus is building the most advanced payment rails for Southeast Asia, with the goal of making payments across and within SEA simple, secure, and easy for everyone. Xendit serves thousands of businesses ranging from SMEs to multinational enterprises and processes millions of transactions monthly. It has grown rapidly since its inception in 2015, onboarding hundreds of new customers every month, is backed by global top-10 VCs, and has been featured among the fastest growing companies by Y-Combinator. The RevOps Systems team owns Salesforce and the wider ecosystem of systems that power Xendit's revenue engine, from lead-to-cash to the tools plugged into it. As the team scales to support both net-new projects and ongoing platform improvements, a role is being added dedicated to keeping the Salesforce platform and its integrated systems of actions healthy and continuously improving. This is a hands-on administrator position for all sales tools, primarily but not limited to Salesforce CRM. The hire will be the day-to-day owner of the GTM platform, performing basic systems configuration personally and leading Continuous Improvement (CI) as a structured sprint cadence rather than an ad hoc ticket queue. The role runs CI sprint planning and prioritization, resolves declarative work directly (Flow, validation rules, page layouts, reports, permission sets), and packages anything needing custom development for the team's two Salesforce Engineers, working closely with the CRM Transformation Lead and the Engineers to keep platform enhancements moving at a predictable rhythm. Responsibilities include leading Continuous Improvement sprints by owning the CI backlog and co-running it with the CRM Transformation Lead as a sprint cadence covering planning, prioritization, and review, so enhancements follow a predictable rhythm instead of ad hoc firefighting; performing basic Salesforce configuration such as building and maintaining Flow Builder automation, validation rules, permission sets and sharing rules, page layouts, and reports/dashboards; managing other Salesforce-integrated sales tools (e.g. DealOps, Gong.io, DocuSign, Spotdraft) by taking over their maintenance after successful project implementation, performing basic platform configuration, and engaging third-party vendor CSMs when required during implementation of new enhancements; triaging and scoping enhancement requests from Sales, CS, Finance, and other stakeholders, resolving declarative work personally and writing clear specs for items the Salesforce Engineers need to build; maintaining platform health by monitoring data quality, user access, and adoption across Salesforce and all integrated platforms, and proactively flagging risks or technical debt before they become incidents; partnering with Salesforce Engineers by keeping the CI sprint board unblocked, coordinating handoffs on items requiring custom development, and running UAT on what Engineering ships; supporting project delivery by assisting the CRM Transformation Lead and Engineers on larger rollouts with configuration, testing, and UAT support; and maintaining documentation and governance so configurations, processes, and decisions are recorded rather than living in one person's head. Minimum qualifications: 2–5 years of experience as a Salesforce Administrator or in a similar hands-on platform administration role; hands-on proficiency with declarative Salesforce configuration, including Flow Builder, validation rules, permission sets and sharing rules, page layouts, reports and dashboards; experience running or contributing to sprint-based delivery, such as backlog grooming, sprint planning, and retros; comfort triaging and prioritizing a live queue of enhancement requests from multiple stakeholders at once; clear written and verbal communication, including explaining configuration trade-offs to non-technical stakeholders and writing specs an engineer can build from; comfort operating within a small team, holding ambiguity, and making prioritization calls independently; experience performing systems configuration for Salesforce-integrated third-party platforms; and comfort proactively engaging third-party vendor CSMs during implementation of new enhancements. Preferred qualifications: Salesforce Administrator certification (or equivalent hands-on experience); experience with agile/backlog tooling (e.g. Jira, Asana, Linear) and running sprint or Kanban-style delivery cadences; exposure to RevOps or GTM processes specifically, such as lead-to-cash, quote-to-cash, or billing/collections workflows; and prior experience in fintech, payments, or another regulated, fast-scaling environment. Success in the first 6 months looks like: CI running on a predictable sprint cadence with a groomed backlog and visible velocity from sprint to sprint; the majority of CI tickets resolved through direct configuration without Engineer involvement; Salesforce Engineers reporting a measurable drop in time spent on ticket triage, freeing them to focus on project and architecture work; configuration standards and a change log documented and kept current; and a successful take-over of integrated sales tools from the enablement wing of RevOps after deployment.

RevOps Systems Administrator (Salesforce)

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