Xendit provides payment infrastructure across Southeast Asia and is expanding into Greater China and LATAM. The company processes payments, powers marketplaces, disburses payroll and loans, provides KYC solutions, prevents fraud, and supports businesses in growing exponentially. It serves customers through a suite of world-class APIs, eCommerce platform integrations, and easy-to-use applications for individual entrepreneurs, SMEs, and enterprises alike. The main focus is building the most advanced payment rails for Southeast Asia, with the goal of making payments across and within SEA simple, secure, and easy for everyone. Xendit serves thousands of businesses ranging from SMEs to multinational enterprises and processes millions of transactions monthly. The company has grown rapidly since its inception in 2015, onboarding hundreds of new customers every month, and is backed by global top-10 VCs. It has also been featured among the fastest growing companies by Y-Combinator. About the Job Xendit is seeking a strategic and commercially minded Account Manager to grow a portfolio of high-potential accounts across Southeast Asia and Greater China. The role involves working with ambitious businesses, including emerging international e-commerce brands and local technology companies, to identify opportunities and support their expansion. The company is not looking for a "check-in" person but a growth architect who thrives on seeing clients level up. Minimum Qualifications Applicants need 3+ years of B2B account management or strategic sales experience in financial services, fintech, or payments, along with a proven track record of consistently growing revenue within accounts. Experience managing global accounts is a strong plus. Familiarity with the Malaysian or Thai market, as well as the broader regional landscape, is essential, including an understanding of the needs and cultural nuances of merchants across local markets, Southeast Asia, and Greater China. Core Competencies Builder & Founder-Like Mentality: thrives in "zero-to-one" environments, is hands-on, takes full ownership, and is relentless in removing blockers for clients and the team. Exceptional Communicator: possesses professional proficiency in Chinese and English, can persuasively present to key stakeholders in Malaysia/Thailand and Greater China, and collaborates effectively with internal teams globally. Data-Led & Analytical: makes decisions based on data rather than gut feel and can analyze transaction patterns to identify untapped potential and risks merchants may face. Attributes Valued Hustle with Integrity: moves fast while building trust through transparency and reliability. Curiosity: constantly asks "why" and digs deep to understand the root problem, not just the surface request. Resilience: undeterred by long sales cycles and complex procurement processes. Responsibilities 1. Portfolio Growth & Revenue Ownership: own the full P&L for a portfolio of accounts; drive revenue and transaction volume through upselling, cross-selling (Pay-in, FX, payouts) and new use case expansion; develop and execute comprehensive 12-18 month account plans for each major client, articulating clear growth strategies and proactively managing churn risk; consistently exceed revenue targets by focusing on high-impact input metrics and maintaining a clean, accurate pipeline in Salesforce. 2. Executive & Multi-Stakeholder Relationship Building: build and nurture C-level relationships (CEO, CFO, Head of Product, CTO) within accounts; understand their strategic objectives and align Xendit's roadmap to solve their core business challenges; lead Quarterly Business Reviews (QBRs) and executive business reviews, providing data-driven insights and demonstrating clear ROI; serve as the trusted advisor and single point of contact, navigating complex organizational structures to secure buy-in and consensus. 3. Cross-Functional Influence: partner with internal teams (Product, Marketing, Engineering, Compliance, Legal) to bring clients' needs back to the organization, influencing the product roadmap and regional strategy; work closely with the Account Executive and Customer Success teams to identify and scope net-new opportunities, bridging the gap between commercial terms and technical feasibility. 4. Market Intelligence & Local Expertise: stay ahead of regulatory shifts and payment trends in Southeast Asia; act as a subject matter expert on cross-border flows between Southeast Asia and CN/HK; identify synergies between Xendit's 7-market licensed infrastructure and the specific needs of Thailand expanding into the region; do whatever it takes to make Xendit succeed. Why Join Xendit? Impact at Scale: own a significant book of business that directly impacts Xendit's regional growth rather than being a small cog in a giant machine. Licensed Infrastructure: sell more than just a gateway, with acquiring, remittance, banking, VASP, and lending licenses as your arsenal. Culture of Builders: a team of doers that hires people who want to build, not just maintain. Accelerated Career Growth: the company promotes from within and offers high-visibility projects with direct exposure to global leadership.

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