Pt. Ivonesia Solusi Data (ivosights) • Jakarta Selatan • Gaji tidak dicantumkan

Your responsibilities will include developing and maintaining relationships with assigned clients and serving as their trusted partner. You will gain a clear understanding of each client's business needs and suggest appropriate solutions to help them reach their goals. Handling everyday client communications and making sure inquiries or concerns are addressed promptly will be part of your role. You will collaborate closely with internal departments such as Sales, Product, Project, Technical Support, Operations, and Finance to deliver a strong customer experience. Monitoring account performance and finding ways to improve client satisfaction and retention will be expected. You will also contribute to upselling, cross-selling, and contract renewal efforts to grow client accounts. Preparing and delivering business reviews, performance reports, and actionable recommendations is included. Keeping client information, contracts, and account records organized and up to date will be your responsibility. You will work toward building long-term partnerships through outstanding service and support. Meeting individual and team targets for customer satisfaction, retention, and account growth will be key objectives. To qualify, you need a bachelor's degree in Business, Marketing, Communications, Management, or a related field. Fresh graduates are encouraged to apply. Those with internship experience or up to 2 years of experience in Account Management, Customer Success, Sales, Business Development, or other client-facing roles are also welcome. Strong communication, presentation, and interpersonal skills are required. A genuine interest in relationship building and helping clients succeed is expected. Solid problem-solving, analytical, and negotiation abilities are necessary. The ability to juggle multiple priorities in a fast-paced setting is essential. Proficiency in Microsoft Office or Google Workspace is needed.

Junior Account Manager

Deskripsi Pekerjaan

Ringkasan

Sumber & keterlacakan data

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