FULL_TIME

Guest Relations Officer (GRO)

Island Lembongan • Klungkung • 3200000 IDR

Deskripsi Pekerjaan

Island Group Hospitality is seeking a Guest Relations Officer (GRO) based in Nusa Lembongan to support guest-facing operations within the island hospitality team. Requirements include being male or female with strong written and spoken English proficiency. Candidates should be friendly, confident, and presentable, with solid communication and guest service abilities. Familiarity with Canva and Meta tools (Instagram/Facebook) along with basic understanding of social media and content creation is needed. Photoshop proficiency is considered a bonus. Applicants must be based in Lembongan or willing to relocate. Key responsibilities involve managing guest inquiries and reservations, communicating with guests before and during their stays, assisting with social media content and promotions, and coordinating guest experiences and island activities.