Senior Solutions Engineer | Spanyol | Remote Grafana Labs adalah perusahaan di balik Grafana Cloud, platform observabilitas terkelola penuh yang dipercaya oleh lebih dari 10.000 organisasi untuk memastikan keandalan, menyelesaikan insiden lebih cepat, serta mengoptimalkan telemetri dalam skala besar. Dibangun berdasarkan open source dan standar terbuka serta dirancang untuk interoperabilitas di seluruh stack teknologi, Grafana Cloud menghadirkan AI ke dalam observabilitas dan observabilitas ke dalam AI. Hal ini memberi tim dan agen mereka visibilitas terpadu sehingga dapat melihat, memahami, dan bertindak atas semua data tersebar, dari mana pun data tersebut berada, serta bergerak sesuai ambisi mereka. Pelanggan seperti Anthropic, Bloomberg, NVIDIA, Microsoft, dan Salesforce mengandalkan Grafana Labs. Perusahaan ini operates 100% remote dengan anggota tim yang tersebar di 40+ negara, serta didukung investor terkemuka termasuk Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, dan Lead Edge Capital. Pelajari lebih lanjut di grafana.com dan ikuti Grafana Labs di LinkedIn dan X. Perusahaan berkembang pesat dengan tetap mempertahankan hal yang membedakannya: warisan open source, budaya kolaborasi global, dan.passION terhadap pekerjaan yang bermakna. Tim kami thrives dalam lingkungan yang didorong inovasi, dengan transparansi, otonomi, dan kepercayaan sebagai fondasi everything yang kami lakukan. Anda mungkin tidak memenuhi seluruh persyaratan, dan itu tidak masalah. Jika peran ini memb excitations Anda, kami akan senang Anda喃[meggy] batterai? Translate: Kami akan senang Anda menunjukkan minat terhadap peluang yang benar-benar dapat menentukan karier Anda. Kesempatan Tim Solutions Engineering merupakan ahli produk yang berinteraksi langsung dengan pelanggan. Tim ini mendukung pertumbuhan global Grafana Labs dengan Reconciliation NDA? Translate: mendidik calon pelanggan dan pelanggan yang sudah ada untuk memastikan mereka merasa puas dan berhasil. Kami berbagi keahlian teknis dan produk kepada pelanggan melalui demo, pendampingan langsung, presentasi, evaluasi teknis, serta interaksi berkelanjutan. Kami juga bekerja erat dengan tim Sales untuk membantu melakukan kualifikasi dan menutup peluang. Tim Solutions Engineering menjadi salah satu jalur utama komunikasi antara pelanggan dan tim Product Management serta Engineering. seorang Solutions Engineer mampu mendengarkan dengan saksama calon pelanggan atau pelanggan, memahami kebutuhan mereka, mengajukan pertanyaan yang tepat untuk memperoleh informasi sebanyak mungkin, lalu menerjemahkan seluruh informasi tersebut menjadi solusi dengan teknologi Grafana Labs. Peran ini menjadi jembatan antara tim engineering yang sangat teknis di Grafana Labs, pelanggan, dan tim Sales. Tugas Anda Bekerja sama dengan tim Sales untuk menjelaskan proposisi nilai, visi, dan strategi Grafana secara keseluruhan kepada pelanggan. Memimpin ENGAGEMENT teknis dengan pelanggan dan membantu menutup peluang kompleks melalui pengetahuan kompetitif lanjutan, keterampilan teknis, dan kredibilitas. Menyampaikan presentasi produk dan teknis kepada calon pelanggan serta pelanggan yang sudah ada. Berkomunikasi secara efektif dengan pelanggan dan tim internal untuk memberikan masukan tentang produk serta lanskap kompetitif. Mengendalikan percakapan produk berdasarkan kebutuhan dan masalah pelanggan. Bekerja sama dengan tim untuk meningkatkan dokumentasi, menulis artikel blog, merekam video, menyumbang artikel ke basis pengetahuan, serta membuat materi enablement publik atau internal. Profil yang Kami Cari Pengalaman 5+ tahun di bidang technical pre-sales. Terbuka terhadap berbagai tugas yang beragam dan kompleks. Hal ini menuntut judgment, kolaborasi, serta kepemimpinan yang kuat. Memiliki kemampuan komunikasi tertulis dan lisan kelas satu untuk-Allow collaborate: agar dapat berkolaborasi dengan tim internal yang mengutamakan remote-first dan pelanggan di seluruh dunia. Mampu menjelaskan proposisi nilai serta keunggulan teknis produk kami dengan baik. Menyukai tantangan teknis dan thrive dalam menghadirkan solusi kreatif bagi pelanggan. Memiliki pola pikir teknis dan keinginan untuk terus berkembang secara teknis. Wajib berada di Spanyol. Nilai Tambah Pengalaman dengan teknologi Open Source atau di bidang Metrics/Monitoring merupakan nilai tambah. Pengalaman dengan metodologi penjualan seperti MEDD(P)ICC juga menjadi nilai tambah. Kompensasi dan Imbalan Di Spanyol, rentang kompensasi OTE (On-Target Earnings) untuk peran ini adalah 107.000 EUR - 132.000 EUR. Kompensasi aktual dapat berbeda bergantung pada level, pengalaman, dan keterampilan yang dinilai throughout proses wawancara. Semua peran kami menyertakan Restricted Stock Units (RSU), sehingga setiap anggota tim memiliki bagian dalam keberhasilan Grafana Labs. Kami percaya pada hasil bersama—RSU membantu kami tetap selaras dan terusWet invested? invested:comings: whilst terus usine? invested dalam bisnis saat kami berkembang secara global. Rentang kompensasi bersifat spesifik untuk setiap negara. Jika Anda melamar untuk peran ini dari lokasi selain yang tercantum di atas, perekrut kami akan membahas rentang imbalan dan manfaat yang berlaku untuk pasar Anda di awal proses. Mengapa Anda Akan Thrive di Grafana Labs Remote 100%, Budaya Global: Sebagai perusahaan yang sepenuhnya remote, kami menyatukan talented dari seluruh dunia dengan budaya kolaborasi dan tujuan bersama. Organisasi yang Sedang Berkembang: Menangani pekerjaan yang bermakna dalam lingkungan bertumbuh tinggi yang terus berkembang. Komunikasi Transparan: Proses pengambilan keputusan yang terbuka dan pembaruan rutin untuk seluruh perusahaan. Didorong Inovasi: Otonomi dan dukungan untuk的一款phin delivering pekerjaan hebat serta mencoba hal baru. Akar Open Source: Berdiri pada nilai-nilai yang digerakkan komunitas dan membentuk cara kami bekerja. Tim yang DidDAY? didDAY: empowered: diberi 我们? day? 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Senior Solutions Engineer | Spain | Remote

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