Tentang Kaseya Kaseya adalah penyedia terkemuka perangkat lunak manajemen TI dan keamanan siber berbasis kecerdasan buatan yang melayani Managed Service Providers (MSPs) dan organisasi TI internal di seluruh dunia. Platform comprehensively membantu organisasi mengelola, securing, dan mengotomatiskan lingkungan TI secara efisien, sehingga meningkatkan efisiensi operasional dan keberhasilan bisnis jangka panjang. Dengan dukungan Insight Partners, salah satu investor perangkat lunak global terkemuka, Kaseya telah mengalami pertumbuhan digit ganda yang berkelanjutan dan terus memperluas jangkauan globalnya. Saat ini, Kaseya mendukung pelanggan di lebih dari 20 negara dan mengelola lebih dari 15 juta endpoint di seluruh dunia. Didirikan pada 2000, Kaseya dibangun oleh para pembuat produk dan terus berkembang. Kaseya mencari orang-orang yang menciptakan solusi, bukan sekadar menunggu, yang berani menghadapi masalah sulit, dan memanfaatkan tantangan sebagai bahan bakar untuk kemajuan. Di Kaseya, setiap orang memiliki peran dalam membentuk masa depan TI, baik di bidang rekayasa, produk, penjualan, pemasaran, dukungan pelanggan, maupun operasi. Pekerjaan mereka membantu melindungi, pertahanan, dan optimizes lingkungan TI di seluruh dunia. Ringkasan Posisi Kaseya sedang mencari Product Manager yang strategis dan detail-oriented untuk bergabung dengan tim Business Information Systems (BIS). Individu ini akan、推动 visi, peta jalan, dan pelaksanaan kapabilitas enterprise yang mendukung Product Business Systems (PBS), dengan fokus pada konfigurasi produk, harga, fulfillment, provisioning perangkat lunak, entitlement, penggunaan, dan manajemen kelebihan penggunaan. Peran ini akan mendukung lingkungan operasional Kaseya saat ini, sekaligus membantu membentuk arsitektur dan proses kondisi masa depan yang diperlukan untuk menopang pertumbuhan serta transformasi berkelanjutan. Kapabilitas PBS mencakup berbagai platform, termasuk Salesforce, NetSuite, integrasi, dan produk Kaseya seperti Kaseya One. Seiring berkembangnya lanskap sistem enterprise Kaseya, individu ini akan membantu.memandu transisi menuju arsitektur yang scalable dengan Salesforce Revenue Cloud Advanced (RCA), Salesforce Commerce Cloud, Oracle ERP, dan aplikasi terkait sebagai fondasi. Kandidat ideal memiliki pemahaman kuat mengenai siklus Lead-to-Cash dalam lingkungan enterprise SaaS, termasuk konfigurasi produk dan harga, manajemen bundel, provisioning lisensi perangkat lunak, manajemen entitlement, serta penagihan berbasis penggunaan. Individu ini harus nyaman menjelajahi integrasi yang kompleks, menyeimbangkan prioritas yang saling bersaing, dan bekerja sama dengan tim bisnis serta teknis untuk menyederhanakan proses lama, memperkuat kontrol, dan menghasilkan solusi yang scalable. Tanggung Jawab Utama Strategi Produk dan Peta Jalan: Mendefinisikan dan mengelola peta jalan produk untuk kapabilitas Product and Pricing, Fulfillment, serta Provisioning, dengan memastikan keselarasan terhadap strategi perusahaan, prioritas Revenue Operations, tujuan transformasi finance, peningkatan pengalaman pelanggan, dan tujuan migrasi ke kondisi masa depan. Manajemen Produk dan Harga: Memimpin kapabilitas terkait konfigurasi produk, manajemen katalog, pembuatan SKU, hierarki produk, tata kelola master data, model harga, manajemen diskon, harga perpanjangan, promosi, dan konfigurasi bundel. Fulfillment dan Provisioning: Mengendalikan kebutuhan dan solusi untuk model provisioning otomatis, manual, dan hybrid, routing fulfillment, pembuatan tenant dan instance, pemetaan pelanggan ke tenant, provisioning lisensi, serta manajemen siklus hidup entitlement. Siklus Lead-to-Cash: Memimpin definisi kebutuhan dan keselarasan solusi di seluruh siklus Lead-to-Cash, termasuk pengaturan produk dan harga, fulfillment pesanan, provisioning, penangkapan penggunaan, manajemen kelebihan penggunaan, penagihan, pengakuan pendapatan, dan pelaporan. Kepemilikan Produk dan Delivery Agile: Memiliki dan mengelola product backlog, menyusun user story dan acceptance criteria yang jelas, serta memimpin proses backlog refinement, sprint planning, discovery session, solution review, demonstrasi, dan Agile ceremony lainnya. Manajemen Sistem dan Integrasi: Bert acting sebagai subject matter expert untuk platform kondisi saat ini dan masa depan, termasuk Salesforce, Salesforce Revenue Cloud Advanced, NetSuite, Oracle ERP, MuleSoft, Oracle Integration Cloud (OIC), Kaseya One, dan aplikasi terkait. Bekerja sama dengan tim teknis untuk memastikan integrasi yang andal dan aliran data yang konsisten. Kolaborasi Lintas Fungsi: Bekerja sama dengan Finance, Billing Operations, Revenue Operations, Sales Operations, Customer Operations, Product, Engineering, Enterprise Architecture, Security, dan IT untuk mengumpulkan kebutuhan, memprioritaskan inisiatif, menyelesaikan masalah, serta menghasilkan hasil bisnis yang scalable. Optimasi Proses Bisnis: Mengidentifikasi peluang untuk menyederhanakan alur kerja, mengurangi intervensi manual, memperjelas kepemilikan, memperbaiki serah terima operasional, memperkuat tata kelola, dan meningkatkan otomasi di seluruh kapabilitas PBS. Kesiapan Transformasi dan Migrasi: Seimbangkan dukungan terhadap sistem lama dengan prioritas transformasi menuju kondisi masa depan, serta memastikan peningkatan pada sistem lama memberikan nilai yang terukur, mengurangi risiko operasional, atau meningkatkan kesiapan migrasi. Tata Kelola, Risiko, dan Kepatuhan: Memastikan solusi selaras dengan kebijakan enterprise, kontrol internal, privasi data, dan persyaratan keamanan. Maintain dokumentasi yang jelas mengenai kebutuhan, aturan bisnis, dependensi integrasi, keputusan, cakupan pengujian, dan kesiapan operasional. Perbaikan Berkelanjutan: Memantau performa sistem, adopsi pengguna, kualitas data, tren defect, akurasi penagihan, efektivitas provisioning, dan hasil operasional untuk mengidentifikasi peluang perbaikan dan skalabilitas. Delivery dan Keselarasan Pemangku Kepentingan: Bekerja sama dengan Engineering Leads, QA, Scrum Masters, Business Process Leads, serta tim Release/PMO untuk mengelola dependensi, menghilangkan hambatan, mengoordinasikan pengujian, dan AthleticallyIiFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFoFo

Product Manager, Salesforce

Deskripsi Pekerjaan

Ringkasan

Lowongan Terkait Lainnya

Manager, Product Manager

Business Applications Specialist (Order to Cash)

Junior Product Manager

Director, New Business Operations