Amartha supports micro-businesses throughout Indonesia by providing growth and equal prosperity opportunities. The company has backed over 2.7 million entrepreneurs, mostly women, disbursing IDR 22.8 trillion in funding. Entering 2026, Amartha is transitioning into a technology-driven financial ecosystem, broadening its presence across lending, funding, and payments through innovation and digital solutions aimed at improving accessibility, optimizing processes, and delivering a smooth user experience. Role Summary: The IT Support will handle IT hardware and software requirements in the Makassar area, working with high mobility and collaborating across various roles to meet their IT needs. Responsibilities: Install and configure computer hardware, software, systems, networks, printers, and scanners; monitor and maintain computer systems and networks; respond to service issues and requests promptly; provide technical support across the company, either in person or over the phone; set up accounts for new users; repair and replace equipment when needed; test new technology; and have experience training junior staff. Requirements: Bachelor's degree in computer science, information technology, or a similar field; 1-2 years of experience as an IT support specialist; exceptional ability to provide technical support and resolve queries; in-depth knowledge of computer hardware, software, and networks; ability to determine IT needs and train end-users; proficiency in IT helpdesk software such as Freshservice and SysAid; experience documenting processes and monitoring performance metrics; advanced knowledge of database maintenance and system security; ability to stay current with technical innovation and trends in IT support; and exceptional interpersonal and communication skills. Amartha is committed to building a workplace that celebrates diversity, ensures equity, and promotes inclusion. The company values diverse perspectives shaped by factors including gender, age, race, ethnicity, education, culture, and life experiences as drivers of innovation and growth. Individuals from all backgrounds are welcomed to help build an environment where everyone feels respected, valued, and empowered. Equal opportunities and a sense of belonging are provided to enable employees to thrive and contribute meaningfully.

IT Support (Sulawesi Selatan Region : Makassar)

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