At Amartha, micro-businesses across Indonesia are supported to enable growth and equal prosperity, with over 2.7 million entrepreneurs—mostly women—having been backed through the disbursement of IDR 22.8 trillion in funding. As of 2026, Amartha is evolving into a technology-driven financial ecosystem, expanding reach in lending, funding, and payments, with innovation and digital solutions aimed at enhancing accessibility, streamlining processes, and creating a seamless user experience. This role involves responsibility for IT hardware and software within the Banjarmasin Area, requiring high mobility and collaboration with various roles to support their IT needs. Duties include installing and configuring computer hardware, software, systems, networks, printers, and scanners; monitoring and maintaining computer systems and networks; responding in a timely manner to service issues and requests; providing technical support across the company in person or over the phone; setting up accounts for new users; repairing and replacing equipment as necessary; testing new technology; and training junior staff. Requirements include a bachelor's degree in computer science, information technology, or a similar field; 1-2 years of experience as an IT support specialist; exceptional ability to provide technical support and resolve queries; in-depth knowledge of computer hardware, software, and networks; ability to determine IT needs and train end-users; proficiency in IT helpdesk software such as Freshservice and SysAid; experience documenting processes and monitoring performance metrics; advanced knowledge of database maintenance and system security; ability to keep up with technical innovation and trends in IT support; and exceptional interpersonal and communication skills. Amartha is dedicated to creating a workplace celebrating diversity, ensuring equity, and fostering inclusion. Diverse perspectives shaped by factors such as gender, age, race, ethnicity, education, culture, and life experiences are believed to drive innovation and growth. Individuals from all backgrounds are welcomed to help build an environment where everyone feels respected, valued, and empowered, with a commitment to equal opportunities and a sense of belonging enabling employees to thrive and make meaningful contributions.

IT Support (Banjarmasin Region)

Deskripsi Pekerjaan

Ringkasan

Sumber & keterlacakan data

Lowongan Terkait Lainnya

Collection Team Leader - Bali (Buleleng, Jembrana)

Collection Team Leader - Banten (Bogor)

Collection Team Leader - Bengkulu (Kota Bengkulu)

Collection Team Leader - Jawa Barat 1 (Purwakarta)