Head of Operations at Leverage Live Local handles preparation and management of Florida Live Local Act property tax exemptions for multifamily property owners. The company represents over 90 properties and roughly 30,000 units. The primary constraint identified is operations rather than demand, and this role is responsible for overseeing the operating system that supports growth without disruption. Base compensation starts at 180,000 dollars, with additional pay tied to owned metrics, bringing total compensation to an estimated 250,000 to 350,000 dollars when performance targets are met. Benefits include direct weekly access to the founder, 20 paid days off alongside federal holidays, a 500 dollars monthly health stipend, a 1,000 dollar home office stipend, 1,200 dollars annually for professional development, and a fully remote work arrangement. Core responsibilities include ensuring every exemption application is filed correctly and on time each cycle, tracking decisions against statutory deadlines in the system of record, handling denials and appeals while meeting all deadlines, managing the annual recertification and compliance schedule, leading the operations team on SLAs, data hygiene, and accountability, and maintaining one shared source of truth across the team, software, and clients. A scorecard at 90 days and 6 months measures on-time filing, denial rate, contract-to-filing-ready time, recurring compliance completion, and founder escalations. Legal deadline adherence must reach 100 percent starting day one. Full targets are listed on the company careers page. This role suits someone who has taken over operations at a growing services business and tightened processes, is comfortable being measured on concrete metrics, and has managed a team of three or more people. Core hours must overlap with 9 AM to 6 PM Eastern US time. It is not a fit for those who have never overseen operations for a multi million dollar service business, who prefer building strategy presentations over running a daily operating rhythm, or who want a strict nine-to-five schedule. Applicants should answer screening questions in their application note covering: metrics tracked in a previous role and their starting versus ending values, number of people directly managed (minimum 3), experience owning a process with hard regulatory or external deadlines, availability during 9 AM to 6 PM Eastern core hours, and whether a 180,000 dollar base salary works for them. Shortlisted candidates receive a short video about the role plus a written and Loom exercise with a deadline. Applicants should include the word HOMAGE and tag RNDMuMTYzLjcuNzQ= in their application to confirm they read the full posting (#RNDMuMTYzLjcuNzQ=), which functions as a beta anti-spam measure allowing companies to locate candidates who have read the posting.

Head of Operations

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