Timedoor, an IT company based in Bali offering services in website/mobile app/system development, online marketing, graphic design, and AI System Integration, is seeking a young, talented, and motivated candidate to join their internship program as an Intern Tech Microdemy. This is an internship position. Job Responsibilities: - Receive and log issue/bug reports from Customer Service and branch teams via Plane. - Classify, prioritize, and conduct initial issue reproduction before escalating to the Project Manager or Developer. - Process data export requests from internal systems. - Create and maintain weekly and monthly issue reports. - Track recurring issues and flag potential problems or patterns to the Project Manager. - Document resolved issues to contribute to the team's knowledge base. Requirements: - Undergraduate student or Bachelor's degree (S1) in Information Technology, Computer Science, Information Systems, or a related discipline. - Knowledge of information systems fundamentals, web application workflows, and basic Software Development Life Cycle (SDLC) concepts. - Familiarity with Agile/Scrum or Sprint methodologies and collaboration tools like Slack and Plane is considered a plus. - Prior experience in an IT project or organization involving technical documentation and cross-functional team coordination is a plus. - Strong communication, analytical, and problem-solving abilities. - Must be willing to work on-site in Bali and have a personal laptop for internship activities. Benefits: - Hands-on experience - Mentoring and guidance - Pocket money - Internship certificate

[Internship] Tech Microdemy

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