Full-time Academic Operations role based in Semarang Raya. Responsibilities include maintaining uniform academic quality and learning standards across all branches within the territory; overseeing and supporting K12 program execution in operations; tracking and managing branch team performance covering Student Advisors, MT Coaches, and Admin staff; guaranteeing teacher availability for scheduled classes to sustain uninterrupted learning; serving as a primary point of contact linking the Headquarter's academic team with the regional team for program alignment; delivering guidance, coaching, and performance feedback to enhance team productivity; assessing branch performance and suggesting improvements in academic quality and operational efficiency. Qualifications require a Bachelor's degree in Education, Mathematics, Physics, Chemistry, or a related discipline; a minimum of 2–3 years of experience in academic coordination, education operations, or an equivalent position in the K12 education sector; prior experience in handling academic programs and operational processes across multiple classes or branches is preferred; a solid grasp of K12 academic program management and learning quality assurance; capability to coordinate and supervise cross-functional teams including Student Advisors, MT Coaches, and Admin staff; strong communication and stakeholder management abilities to connect central academic teams with regional operations; effective analytical and problem-solving capabilities to recognize operational or academic issues and suggest viable solutions; solid organizational and time management skills to juggle multiple priorities; background in education institutions, tutoring centers, or edtech environments; experience in team coaching, performance monitoring, or operational improvement initiatives; readiness to travel within the assigned territory when needed.

[Full-time] Academic Operations Semarang Raya

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