Job Responsibilities 1. Lead Follow-up and Conversion - Follow up on and convert sales leads sourced from WhatsApp, website, Instagram, TikTok, and Google. - Reach out to prospective students via phone calls, online communication, and other channels to identify their learning goals and needs. - Offer detailed information and professional consultations regarding HSK courses, CSCA programs, and study-abroad services, recommending the best-fit program for each customer. - Oversee the full sales cycle from first contact through final conversion and enrollment. 2. Lead Reactivation and Ongoing Follow-up - Regularly re-engage historical leads and prospects who have not enrolled yet through phone calls, trial-class invitations, and other outreach methods. - Address customer objections with targeted solutions while maintaining consistent follow-up until conversion. - Build and maintain the customer database, ensuring all interactions are accurately logged and updated in the CRM system. 3. Trial Classes and Marketing Event Support - Invite prospective students to trial classes and improve conversion rates through experience-driven communication. - Assist the Marketing Team with online promotional events, including scholarship workshops, HSK preparation information sessions, and other educational events. - Follow up effectively and convert leads originating from marketing activities. 4. Data Management and Team Collaboration - Manage and track sales leads to guarantee timely and effective follow-up. - Keep accurate sales and conversion records while providing insights and recommendations for improvement. - Work with the team to continuously refine sales scripts, follow-up approaches, and conversion strategies. Qualifications: Basic Requirements 1. Strong sales mindset with a target-oriented and results-driven approach. 2. Excellent communication and persuasion abilities. 3. Strong teamwork and customer service orientation. Experience Requirements 1. 3–5 years of B2C sales experience; background in education sales, course sales, study-abroad consulting, or online sales is preferred. 2. Candidates with outstanding overall capabilities and a proven track record of strong sales performance may be considered with less experience. 3. Experience in following up on and converting leads from social media platforms such as Instagram, TikTok, and WhatsApp is preferred. 4. Sales experience at language training institutions such as EF, Chinese Road, Hantalk Online, or similar organizations is preferred. 5. Proficient in Google Sheets and Google Forms, with the ability to perform data entry, lead tracking, and reporting. Language Requirements 1. Fluent in Indonesian (required). 2. Basic English communication skills for daily workplace communication; teaching-level proficiency is not required. 3. Chinese/Mandarin proficiency is a plus. KPI Performance Indicators 1. Lead-to-enrollment conversion rate. 2. Monthly enrollment numbers for HSK / CSCA programs. 3. Follow-up efficiency and response time. 4. Monthly sales target achievement rate. What We Offer 1. Competitive base salary + performance-based commission above the market average, with additional rewards for top performers. 2. High-performing employees with a long-term track record of outstanding contributions may be considered for future equity incentive plans. 3. Clear career development path: Senior Consultant → Team Leader → Manager. 4. International team and multicultural working environment. 5. Employee discounts and benefits on company-related educational products. Placement - Pantai Indah Kapuk / Tangerang Selatan

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