SDR Inbound role requiring 2–3 years of experience in inbound SDR, BDR, customer-facing, or sales support positions, ideally within tech, SaaS, IT, or cybersecurity environments. Must show discipline in rapid response and high-volume lead follow-up. Fluency in both Bahasa Indonesia and English for verbal and written communication. Familiarity with CRM systems, marketing automation platforms, and inbound lead workflows is expected. Strong organizational skills needed to manage multiple simultaneous conversations. Genuine interest in cybersecurity, intelligence, and enterprise technology is valued. Preferred background includes prior inbound SDR work at a SaaS, cybersecurity, or B2B technology company, knowledge of marketing automation tools (HubSpot, Marketo) and lead scoring models, and some exposure to enterprise procurement cycles in regulated industries. Core responsibilities: 1. Speed-to-Lead & Inbound Qualification: Respond to every marketing-sourced lead within the target SLA (under 60 minutes during business hours). Conduct initial qualification calls to assess the prospect's role, organization, current challenges, and buying intent. Apply qualification frameworks (BANT, MEDDIC) consistently across inbound conversations. Quickly identify and disqualify out-of-fit leads to preserve AE time. 2. Meeting Conversion & Handover: Book qualified meetings for the Business Development Team based on lead profile. Deliver complete handover briefs covering prospect background, discovery notes, pain points, and recommended next steps. Ensure no qualified lead is dropped or stalled during handover. 3. Marketing Collaboration & Feedback Loop: Collaborate closely with the Head of Growth to provide lead quality insights segmented by campaign, channel, and persona. Distinguish which campaigns generate qualified opportunities versus noise. Support marketing campaign launches by coordinating outreach timing and follow-up sequences. 4. CRM & Lead Lifecycle Management: Own MQL-to-SQL (Marketing Qualified Lead; Sales Qualified Lead) conversion data in CRM including source, status, response time, and qualification outcome. Maintain accurate lead records, opportunity creation, and handover tracking. Report weekly on inbound performance: response time, qualification rate, meeting conversion, and pipeline contribution. 5. Content & Conversation Quality: Leverage Zentara's positioning, case studies, and product knowledge to deliver substantive first conversations. Personalize outreach with relevant industry, regulatory, or threat-landscape context. Represent Zentara's brand with the same professionalism shown to senior stakeholders. 6. Outbound Sales Support (When Needed): Build targeted account lists across enterprises (financial services, energy, telecom, conglomerates), government ministries and SOEs, and government contractors. Execute multi-channel outbound campaigns: cold email, LinkedIn, phone, and personalized video. Research each account's structure, recent news, regulatory pressures, and cybersecurity posture before reaching out. Maintain consistent daily activity volume to meet weekly and monthly meeting targets.

SDR Inbound

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