This Project Management Office role at KitaLulus involves working alongside the Indonesia Country Manager to support business operations and growth through hands-on execution, reporting, cross-functional coordination, and strategic project support. Key duties include managing business reporting, weekly reviews, lead tracking, headcount, pacing, and performance metrics; monitoring SDR/field operations, hours, device utilization, and targets across business lines; coordinating with HR, Legal, Logistics, and other teams to resolve operational blockers; improving processes, playbooks, onboarding guides, and internal documentation; leading cross-functional initiatives from planning and data gathering through execution; proactively identifying risks, blockers, and improvement opportunities; and supporting hiring, org planning, and onboarding during the companys growth stage. Requirements: 3-5 years of experience in Business Operations, Sales Operations, Strategy/Consulting, or Chief of Staff adjacent roles, with startup or high-growth experience preferred; strong problem-solving abilities and comfort with ambiguity and shifting priorities; strong written communication skills and the ability to clearly summarize business information; proficiency with spreadsheets, KPIs, headcount, pacing, and operational data; fluent Bahasa Indonesia and professional English; familiarity with AI, no-code, or automation tools is a plus.

Project Management Office (KLI-94)

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