Huntress was founded in 2015 by former NSA cyber operators and operates as a remote-first team focused on making enterprise-grade cybersecurity accessible to businesses of all sizes. The company builds its technology in-house and supports it with a 24/7 human-led Security Operations Center (SOC), ensuring the platform remains connected to the experts who manage it. Huntress currently secures more than 5M endpoints and 16M identities worldwide. The company operates on a 100% remote work environment since its founding in 2015. Reports to: Director, Security Operations Center Location: Remote UK Compensation Range: £94,500 to £115,000 base plus bonus and equity The Huntress Security Operations Center is a global team of security analysts that investigates and responds to incidents on partners' networks 24/7, 365 days a year. Daily work includes providing investigation, containment, and response actions across millions of endpoints. This role focuses on defining and streamlining processes, workflows, and playbooks for effective day-to-day operations. As the company scales, the position involves enabling analysts to meet the mission and achieve internal Service Level Objectives for response times. The Security Operations Manager collaborates with peer regional managers to ensure consistent global operations while offering training opportunities and career growth to the analyst team. Responsibilities: - Design, implement, and enforce internal processes to reduce burnout and increase operations center productivity against a global set of expectations and standards - Manage and enforce local/global shift coverage to maintain 24/7 operations 365 days a year - Conduct weekly 1:1 meetings with analysts to share focus initiatives, gather feedback, provide feedback, and support rapid career progression - Contribute to the development and implementation of analyst training programs aimed at streamlining onboarding and advancing skills in Digital Forensics, Incident Response, Malware Analysis, Detection Engineering, Threat Hunting, and Automation - Work with Product organizations to prioritize creating new capabilities that augment and force-multiply analyst capabilities - Maintain accountability for routine quality assurance for the designated region - Engage with the Support organization to create streamlined workflows for partner/customer requests requiring SOC analysis - Strengthen and mature existing processes and relationships with the Tactical Response, Threat Hunting, and Detection Engineering teams within the Security organization - Provide one level of technical leadership for SOC analysts - Ensure team members fully understand the goals and objectives of Huntress' mission and how their work fits into the bigger picture - Provide key input and guidance to company stakeholders such as Marketing, Sales, Support, and Product - Develop, track, and report on Objectives and Key Results linked to SOC focus initiatives - Help operationalize new technologies and services that Huntress brings to market - Participate in public speaking engagements in both webinar and in-person formats Requirements: - Experience leading diverse cybersecurity teams with various skills in Security Operations, Digital Forensics, Incident Response, Malware Analysis, Threat Hunting, and Detection Engineering - 5+ years of Security Analyst experience in a global 24x7 security operations center with a focus on Windows forensics - 2+ years of team lead or managerial experience in a global operations center or Incident Response role, preferably within an MSSP, MDR provider, or Incident Response service - Actively engaged in the information security community by attending conferences or contributing to public domain conversations/projects - Continually learning and staying current on the latest threat actor tradecraft, detection techniques, and security operations concepts - Ability to identify workflows and create detailed process diagrams and operating procedures - Effective communicator of highly technical concepts to stakeholders with varying technical backgrounds - Demonstrated experience leading initiatives or projects that required delegation and accountability to achieve success - Data-driven approach with experience in Data Science concepts Benefits: - 100% remote work environment since founding in 2015 - New starter home office set up reimbursement (£398) - Generous personal leave entitlements - Digital monthly reimbursement (£92) - Travel to the US 1-2 times/year for various company events - Pension - Access to the BetterUp platform for coaching, personal, and professional growth Huntress is committed to creating a culture of inclusivity where every member of the team is valued, has a voice, and is empowered. The company does not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status. Accommodations: If reasonable accommodation is needed to complete this application, interview, or pre-employment testing or participate in the employee selection process, direct inquiries to accommodations@huntresslabs.com. Non-accommodation requests to this inbox will not receive a response. Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support human recruiters in the initial review process but do not make final hiring decisions without human involvement. By submitting an application, you acknowledge this use of AI in the recruitment process. Review the Candidate Privacy Notice for details on practices and data privacy rights.

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