FULL_TIME

KORDINATOR CALL CENTER

PT. AYODYA DIALOG SEMESTA • Yogyakarta Special Region • Rp 2.500.000 – Rp 3.000.000 per month

Deskripsi Pekerjaan

Position requires a minimum of D3/S1 degree, with preference given to majors in Information Technology, Information Systems, Computer Science, Electrical/Telecommunication Engineering, or Logistics. Candidates from non-engineering backgrounds are acceptable if they possess skills in Telematik or related fields. Minimum 2 years of experience is required. Must be able to lead and direct operators within a single team/shift. Must be capable of conducting briefings, assigning tasks, and performing handovers between shifts. Ensures operations run in accordance with established SOP and SLA. Handles operational issues at the initial level and escalates matters to Pengawas Utama when needed.