FULL_TIME

FB Captain

PT Shelter Indonesia • Kabupaten Pasuruan

4900000 - 5187681 IDR

Lowongan di Kabupaten Pasuruan Lowongan di Jawa Timur

Deskripsi Pekerjaan

FB Captain (Food & Beverage Captain).compiler supervising and coordinating food and beverage service operations in a Japanese restaurant, assigning tasks, directing, and monitoring waiter/waitress performance. The role ensures service standards, restaurant cleanliness, and tidiness according to SOP, as well as order accuracy and the quality of food and beverage presentation. Responsibilities include handling customer complaints, ensuring customer satisfaction, coordinating with the kitchen and cashier for smooth operations, creating operational reports, and maintaining service team discipline. Hari kerja: Senin–Sabtu. Jam kerja: 08:00–17:00. Persyaratan: Perempuan, tidak ada batas usia, dan pengalaman minimal 1 tahun. Keahlian yang dibutuhkan: Etika Komunikasi, Analisis Kepuasan Pelanggan, Etika Pelayanan, dan Manajemen Layanan Meja. Benefit: BPJS dan bonus kinerja.