Department: 14206 Enterprise Corporate - People & Culture Workforce Development Status: Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: The internship runs from May 31, 2027 through August 6, 2027. Interns are scheduled up to 40 hours per week during Monday–Friday business hours. This is a remote, work-from-home role. Remote work is approved only for residents of the following states: AL, AK, AR, AZ, DE, FL, GA, IA, ID, IL, IN, LA, KS, KY, ME, MI, MO, MS, MT, NC, ND, NE, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, WI, WV, WY. Pay Range: $21.00 - $21.00 Job Description The IT Internship gives college students practical work experience within Human Resource Information Systems (HRIS) and Information Technology (IT). Interns gain exposure to and observe core IT functions including configuration, implementation, support, and maintenance of applications and solutions to address the organization's operational and technical requirements. IT professionals act as a liaison among clinical operations, internal information technology, system users, and vendors, and maintain effective systems operations by monitoring applications and delivering user support. The department will develop specific job standards and guidelines tailored to the internship role. Major Responsibilities: - IT interns may research unusual bugs or issues encountered by the company. - IT interns must support the IT team with maintenance of hardware, software, and other systems. - IT interns assist more experienced analysts in identifying and facilitating practices and procedures that lead to successful conversions, updates, application recovery procedures, and assessments of hardware functionality. - IT interns must troubleshoot issues with equipment such as printers, computers, and servers. - Interns run software updates and backups as requested. - Interns may research hosting options and report pricing and system options to supervisors. - IT interns may participate in developing new desktops, servers, or applications. - IT interns assist with the call tracking system, recording customer interactions while consistently meeting established Service Desk Key Performance Indicators (KPI). - IT interns help provide initial support troubleshooting, answering questions, and resolving basic problems and issues related to LAN/WAN-based software, desktop computing equipment, printers, network status, and applications. - IT interns help review and analyze the effectiveness and efficiency of existing systems and assist in developing strategies for improving or leveraging current systems. They review data integrity, audit reports, and perform data analysis to support data requirements and initiatives. - IT interns assist more experienced analysts in identifying and facilitating practices and procedures that lead to successful conversions, updates, application recovery procedures, and assessments of hardware functionality. Licensure, Registration, and/or Certification Required: None. Education Required: - Enrolled as an incoming Junior or Senior at an accredited college or university. Experience Required: No experience required. Knowledge, Skills & Abilities Required: Current enrollment with junior or senior status at a regionally accredited college or university. Interns are expected to be working toward an undergraduate degree. Grade point average of at least 2.5. Strong written and verbal communication skills. Strong attention to detail. Demonstrated ability to successfully complete tasks. Strong teamwork skills. Effective multitasking and prioritization skills. Strong computer skills, including proficiency with Excel. Must demonstrate integrity, maturity, dependability, a positive attitude, and enthusiasm. Physical Requirements and Working Conditions: Each department will develop mental/physical requirements based on job standards and guidelines. Operates all equipment necessary to perform the job. This job description outlines the general nature and level of work expected of the incumbent. It is not designed to be a comprehensive listing of all activities, duties, or responsibilities required. The incumbent may be asked to perform other related duties. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards including benefits and well-being programs, competitive compensation, generous retirement offerings, and programs that invest in your career development and more — so you can live fully at and away from work, including: Compensation - Base compensation listed within the stated pay range, based on factors such as qualifications, skills, relevant experience, and/or training. - Premium pay such as shift, on call, and more, based on a teammate's job. - Incentive pay for select positions. - Opportunity for annual increases based on performance. Benefits and more - Paid Time Off programs. - Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability. - Flexible Spending Accounts for eligible health care and dependent care expenses. - Family benefits such as adoption assistance and paid parental leave. - Defined contribution retirement plans with employer match and other financial wellness programs. - Educational Assistance Program. Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

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