Club Manager – Tamora Padel Club, full-time position. The Club Manager supports the management of all day-to-day operations of Tamora Padel Academy, covering facility oversight, customer service quality, staff performance, and business goal attainment. This role involves assisting with the daily operations and performance of a Padel Club and Academy, maintaining smooth operations, high-quality customer experience, financial health, and brand consistency. Requirements include a Bachelor’s Degree in Business, Hospitality, Sports Management, or a related field, along with a minimum of 3–5 years of management experience in sports clubs, gyms, hotels, or F&B operations. Prior experience in a sports club or lifestyle hospitality setting is preferred. Knowledge of padel, tennis, or racket sports is considered a strong advantage. Candidates must demonstrate strong leadership and communication abilities to manage diverse teams, along with excellent organizational, multitasking, and problem-solving skills. A customer-focused mindset with a high standard for guest satisfaction is expected. Financial literacy covering budgeting, cost control, and reporting is required, as well as tech-savviness with experience using POS, booking systems, and digital tools. Fluency in English and Bahasa Indonesia is mandatory. Key responsibilities across four areas: Sales, Marketing & Events — Driving membership sales and court utilization; supporting marketing campaigns, tournaments, and sponsorship activations; tracking KPIs for membership growth, coaching sessions, and event participation. Financial & Administrative Oversight — Managing daily sales and POS reports; monitoring booking and membership revenue targets; preparing weekly and monthly operational reports. Team Management — Recruiting, training, and managing operational teams; supervising coaches' schedules and lesson bookings; maintaining high morale, professionalism, and performance; conducting staff meetings and evaluations. Operations & Facility Management — Assisting daily club operations while ensuring courts, booking systems, and facilities function optimally; maintaining cleanliness, safety, and upkeep of all areas; coordinating maintenance, repairs, and inventory; enforcing TPC's Standard Operating Procedures (SOPs). Customer Experience — Delivering premium guest experiences aligned with brand values; supervising front desk and customer service teams; handling guest feedback and managing VIP relations; supporting local events and community activities. Reporting & Coordination — Submitting weekly operational reports to the Regional Manager; participating in monthly reviews and planning sessions; implementing new HQ initiatives, software, or SOP rollouts.

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