E-Commerce Operations Staff (Order Processing & Sourcing) Located in Malang, East Java at Jl. Letjen Sutoyo No. 90, Malang. Work arrangement: Full-time, WFO. Hiring need: Urgent (Segera). About the Company CV. Makmur Jaya operates in the e-commerce fashion sector handling high-volume daily national order processing. The company is seeking a meticulous, disciplined individual who can work quickly under tight deadlines to strengthen the operations team. Responsibilities: - Process daily customer orders across online store platforms - Quickly source alternative suppliers when products are out of stock (OOS) - Serve as a backup for order processing when needed - Communicate with suppliers regarding pricing according to the company's established SOP/price script (no independent price negotiation or improvisation) - Coordinate with the warehouse team, content team, and customer service team Qualifications: - Detail-oriented, quick to respond, and able to make fast decisions in urgent situations (e.g., sudden stock shortages) - Disciplined in following SOPs and price guidelines — not someone who takes shortcuts on their own - Familiarity with e-commerce platforms (Shopify, AliExpress, marketplace) is a plus - Strong communication skills, responsive, and able to work in a team - Residing in Malang or willing to relocate to Malang - Able to speak and write in English - Must have a personal laptop

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