Account Manager PT Global Innovation Technology Client Management: Maintaining and nurturing long-term relationships with existing and potential clients, understanding their business needs, handling inquiries/complaints, and ensuring client satisfaction with the company's products and services. IT Solution & Requirement Analysis: Identifying and exploring clients' business and IT needs, then translating those needs into requirements that can be coordinated with the technical/presales team. Proposal & Presentation: Preparing and delivering quotations, proposals, solution offerings, and presentations to clients while coordinating with relevant teams. Cross-Functional Coordination: Working with Sales, Presales, Technical/Engineer, Project, Finance, and other relevant teams to ensure client needs, the quotation process, and project delivery proceed smoothly. Business Development & Sales: Growing existing accounts, identifying new business opportunities, conducting upselling and cross-selling, and meeting the company's set sales/revenue targets. Opportunity & Pipeline Management: Following up on leads, quotations, proposals, negotiations, POs, contract renewals, and project opportunities while keeping the sales pipeline up to date. Client & Project Follow-up: Monitoring the progress of ongoing projects/services and serving as the liaison between the client and internal teams to ensure issues, requests, and escalations are properly handled. Required Qualifications: Education: Bachelor's degree (S1) minimum in Computer Science, Information Systems, Business, Management, Communication Science, or other related fields. Experience: Minimum 13 years of experience in Sales, Account Management, Business Development, Account Executive, or Client Management, preferably within the IT industry, software house, system integrator, or technology company. IT Knowledge: Having a basic understanding of IT products and services (source text appears to be cut off at this point).

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